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Karterados Village, Santorini, Greece
Mob.:+30 6970 930 832Tel.: +30 22860 28089
info@ikiessantofiloxenia.com -
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Karterados Village, Santorini, Greece
Mob.:+30 6970 930 832
Tel.: +30 22860 28089
info@ikiessantofiloxenia.com
Karterados Village, Santorini, Greece
Mob.:+30 6970 930 832
Tel.: +30 22860 28089
info@ikiessantofiloxenia.com
Dear guests & partners,
During these difficult times humanity is going through and the great challenge we are all called upon to face after the outbreak of COVID-19, our hotel/Villa following the Greek Government announcement will be open again from the 15th June 2020.
SAFE TRAVELERS
Health and safety is always our priority. We have always taken great pride in maintaining the highest standards of cleanliness and hygiene. To prevent the spread of coronavirus, we have taken all the necessary additional measures and followed the official instructions issued by the World Health Organization (WHO) in consultation with the Ministry of Health of Greece.
RESERVATION FLEXIBILITY
We offer to all of our guests flexible booking options. Given these unique circumstances and based on the way you placed your reservation we are offering different options to reschedule your vacations with date change open voucher or partial refunds.
We offer a Credit Voucher with validity of 18 months from the issued date for future reservation to our direct guests (reservations made through our online reservation system).
HEALTH & SAFETY
-Considering the health and safety of our guests and staff as our top priority, we assure you that our integrated Health and Safety plan foresees all measures, specifications, and procedures across all hotel departments to address the new COVID-19 and any disease that can transmitted in the community, in accordance to the World Health Organization, the Greek Ministry of Health and local authorities:
-We already got our certificate “Health First” from the Greek Hotel Organization for complying with the covid-19 regulations
-Given the small size of our hotel/Villa and the open areas we assure proper human distancing.
-Intensified cleaning & disinfection across all high-volume touchpoints & guestrooms
-Disinfectant dispensers for guests in public areas
-Social distancing specifications in public areas.
-Simple & fast check-in / check-out procedures in outdoor areas (when possible) with suggested check-in time 15:00 and Check out time 11:00 following the mandatory instructions from the state due to COVID-19
-Doctors on call 24/7 to provide special care to our guests
-Medical Kit and laser thermometer available for our staff and guests
-Electronic payment and invoicing for all upcoming reservations
-Ongoing training for our compliant staff.